Last updated: 24 June 2025

    This Privacy Policy explains how Grow Gippsland (“we”, “us”, “our”) collects, uses and discloses your information when you use our website and related services (“Service”). It also sets out your privacy rights and the protections afforded by law.

    We use your personal data to operate and improve the Service. By using the Service, you agree to the practices described here.

    Interpretation and Definitions

    Interpretation

    Capitalised words have the meanings below. Definitions apply whether the terms appear in singular or plural.

    Definitions

    • Account – a unique account created for you to access our Service.

    • Affiliate – an entity that controls, is controlled by or is under common control with Grow Gippsland.

    • Company – Grow Gippsland.

    • Cookies – small files placed on your device that store browsing details.

    • Country – Victoria, Australia.

    • Device – any device that can access the Service (computer, phone, tablet, etc.).

    • Personal Data – information relating to an identified or identifiable individual.

    • Service – the Grow Gippsland website and associated functions.

    • Service Provider – third-party company or individual processing data on our behalf.

    • Usage Data – data collected automatically from your interaction with the Service.

    • Website – Grow Gippsland, accessible at https://growgippsland.com.au.

    • You – the individual or entity accessing or using the Service.

    Collecting and Using Your Personal Data

    Personal Data

    When you use the Service, we may ask for information such as:

    • Email address

    • First and last name

    • Phone number

    We may also retain any messages you send us.

    Usage Data

    Usage Data is collected automatically and may include IP address, browser type, pages visited, time spent on pages, and similar diagnostics. If you access the Service by mobile, we may collect mobile device details (model, OS, unique IDs).

    Tracking Technologies and Cookies

    We use Cookies, beacons and scripts to analyse traffic and enhance functionality. You can instruct your browser to refuse Cookies, but some features may not work.

    Types of Cookies We Use

    Category Type Purpose
    Necessary Session Enable core features and security.
    Policy Acceptance Persistent Remember cookie-consent choices.
    Functionality Persistent Save preferences such as login or language.

    Use of Your Personal Data

    Grow Gippsland may use Personal Data to:

    1. Provide, maintain and monitor the Service.

    2. Manage your Account and enable features available to registered users.

    3. Fulfil any contract for products or services you request.

    4. Contact you about updates, security notices or requested information.

    5. Send news, offers or information about services similar to those you have enquired about (you may opt out).

    6. Respond to enquiries and support requests.

    7. Conduct analytics, evaluate marketing effectiveness and improve user experience.

    8. Facilitate business transfers if we merge, sell assets or undergo restructuring (with notice).

    Sharing Your Data

    We may share Personal Data:

    • With Service Providers assisting us in operating the Service.

    • With Affiliates that must honour this Policy.

    • With business partners offering complementary services.

    • During business transfers (merger, acquisition, etc.).

    • With your consent or as required by law.

    Retention of Personal Data

    We keep Personal Data only as long as necessary for the purposes outlined or to comply with legal obligations. Usage Data is retained for a shorter period unless needed to enhance security or functionality.

    Transfer of Personal Data

    Your information may be processed outside your jurisdiction. By using the Service, you consent to such transfers. We use reasonable safeguards to protect your data during transit and storage.

    Delete Your Personal Data

    You may request deletion or correction of Personal Data by emailing us (see “Contact Us”). We will comply unless we must retain data for legal reasons.

    Disclosure of Personal Data

    We may disclose your data:

    • To comply with legal obligations.

    • To protect Grow Gippsland’s rights or property.

    • To prevent wrongdoing or protect user safety.

    • To defend against legal liability.

    Security

    We employ commercially acceptable measures to protect Personal Data but cannot guarantee absolute security.

    Children’s Privacy

    We do not knowingly collect data from anyone under 13. If you believe a child has provided Personal Data, please contact us and we will remove it.

    Links to Other Websites

    Our Service may contain links to external sites. We are not responsible for their content or privacy practices. Review each site’s policy.

    Changes to This Privacy Policy

    We may update this Policy periodically. Changes are effective once posted on this page with the revised “Last updated” date. We may also notify you by email or prominent notice on the Website.

    Contact Us

    If you have questions about this Privacy Policy, contact us at:

    Email: privacy@growgippsland.com.au